These Terms of Service (“Terms”) govern your use of the NariYume mobile application for iOS and the NariYume web app at nariyume.com/app (together, the “App”), published by Koro Interactive Pte. Ltd. (UEN 202525340Z), a private company limited by shares incorporated in Singapore, with its registered office at 60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051 (“Koro Interactive”, “we”, “our”, or “us”). By downloading, accessing, or using the App you agree to these Terms. If you do not agree, do not use the App.
You are responsible for maintaining the security of the credentials or third-party account used to sign into the App, and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized use.
Character replies in the App are generated by artificial intelligence. They may be inaccurate, inconsistent with a character’s established behaviour, or produce content that does not reflect real-world advice, diagnosis, or legal guidance. Do not rely on the App for medical, legal, financial, psychological, or emergency assistance. For emergencies, contact your local emergency services or a qualified professional.
You agree not to:
There is zero tolerance for objectionable, abusive, or harmful content or behaviour in the App. You can report AI-generated content directly from within the App. Koro Interactive reviews submitted reports and may restrict accounts that violate these Terms.
NariYume Premium is an auto-renewing subscription. Purchases made in the iOS App are billed by Apple. Purchases made in the web app are billed by our payment processor. The price, currency, and billing period are shown before you confirm payment. A subscription renews at the end of each billing period until you cancel it. Manage an Apple purchase in Settings → Apple ID → Subscriptions. Manage a web purchase through the billing link in your NariYume account. Deleting the App or signing out does not cancel a subscription.
Customers in the EU/EEA. NariYume Premium is a prepaid allowance of digital content. It is credited to your account immediately at the start of each billing period, including each renewal. Before paying, you ask us to credit it immediately and acknowledge that your statutory 14-day right of withdrawal ends once the allowance is credited. We confirm this in your receipt. This does not affect your rights if the App is faulty or not as described. Prices shown include VAT where applicable.
Customers in the United Kingdom. For annual plans, we email you about 30 days and again about 7 days before each renewal, with the renewal date, the amount and how to cancel before you are charged.
Apple purchase refunds are handled by Apple under Apple’s terms; request one at reportaproblem.apple.com. For a web purchase, contact [email protected]. Nothing in this section limits refund rights that apply under law.
The App, including the “Nari” and “Yume” characters, their character rigs, voice, artwork, music, and the underlying software, is owned by Koro Interactive or its licensors and is protected by copyright, trademark, and other intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-transferable, non-exclusive, revocable licence to use the App on devices that you own or control, for your personal, non-commercial use.
You retain ownership of the content you send to the App. By using the App you grant us a worldwide, royalty-free licence to store, reproduce, transmit, review and otherwise process your content to provide, operate, maintain, secure, support, improve and develop the App, as described in our Privacy Policy — including sending it to AI providers to generate replies, reviewing it using automated tools and authorized personnel for safety, abuse, Terms enforcement, support, legal and quality purposes, and retaining reported content for moderation review.
Using the App also includes content-free product measurement (usage steps, timings and errors) as described in our Privacy Policy. It never includes your conversations or audio. Advertising choices are separate and optional.
You may stop using the App at any time. You can delete your account at any time in the app: Settings → Data & deletion → Delete account on the web, or “Delete Account” in the iOS App. If you can no longer sign in, email [email protected]. We may suspend or terminate your access (with or without notice) if you materially breach these Terms or if your continued use would expose Koro Interactive to legal or regulatory risk.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KORO INTERACTIVE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM UNDER OR IN CONNECTION WITH THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$50.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including any statutory consumer rights you may have.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict-of-laws principles.
You and Koro Interactive agree that the courts of Singapore have exclusive jurisdiction to settle any such dispute or claim, subject to any mandatory consumer-protection rights you may have in your country of residence.
We may revise these Terms from time to time. When we do, we will update the date above and, if the change is material, notify you in the App or through another appropriate channel before it takes effect. Continued use of the App after a revision becomes effective means you accept the revised Terms.
Legal notices: [email protected]
General support: [email protected]
Publisher: Koro Interactive Pte. Ltd. (UEN 202525340Z)
Registered office: 60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051.
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